Faq

What is Viewme?

Viewme is a hybrid-cloud-based, high-definition, multi-point, video collaboration solution priced for everyone. Viewme permits users to connect in a dynamic display of multiple video images, multiple simultaneously shared desktops with public and private text chat. Viewme connects PCs running Windows, Mac and Linux to mobile devices running Android and iOS and video conferencing rooms running H.323, SIP or Cisco’s TIP telepresence.

 

Do I need to register to participate to a Viewme meeting?

No. Just click on the link that you were sent and you can join a meeting. No user registration is required and your attendance can be totally anonymous.

 

Do I need to install some software to use Viewme?

The most dynamic experience is with the Viewme client (downloadable here). You can also use the Viewme client application for Apple iOS or Android devices available in their respective App stores.

The WebRTC Beta allows Chrome users to join a conference without the need to download a client at all. This can be accessed at: here

 

Which operating systems does Viewme support?

Viewme runs on Windows, Mac OS X, Linux, Android and iOS.

 

Will Viewme run on my WiFi network?

Yes, however you should realize that streaming multiple videos to your PC is a bandwidth intensive application. When the last 50 feet of your Internet connection is WiFi you severely limit your throughput. Many users see a dramatic increase in quality when they connect their computer directly to the Internet with a physical cable. This is particularly true if you have multiple meeting participants connecting through the same WiFi access point.

 

How do I use the product and where can I get more product specific training?

Additional documentation and some video tutorials can be found on this page.

 

Is there support for H.323 and SIP Clients?

Viewme support H.323 and SIP. Users with these end point systems can either dial into a Viewme meeting or the participants in the Viewme meeting can dial out to H.323 or SIP end points. Our extensive interoperability testing assures you can connect with the legacy end points in your community. All this is done is software making Viewme an excellent, affordable replacement to your existing MCU infrastructure at less than the cost of your annual maintenance contract.

 

How can I contact eZuce about Viewme or other matters?

Product support questions, comments or feedback can be sent via this web form.